FAQ About Soy Candles
Soy Wax is non-toxic, burns clean with almost no soot and allows for maximum fragrance throw. Add very long burn times and a large burn pool and you've got the ideal container wax. Our soy wax candles are a great way to get a lot of non-toxic light for less money.
What causes the white marks on my soy candles?
Occasionally, white marks may appear on soy candles due to the nature of the soy wax. The tiny, white looking crystals on the tops and sides of jars are called frosting and are very similar to the frosted look on chocolate. This is a natural characteristic of soy wax and should not be treated as a flaw. It does not affect the quality or burn of the candle.
Why is there is wet oil on top of my soy container candle?
Since soybean wax has a lower melting point than paraffin wax, it can release excess (fragrance) oils which it cannot hold (usually due to extreme temperature changes due to shipping - i.e. going from hot trucks to an air-conditioned environment or going from cold trucks in the winter to heated stores). You can leave it or wipe it out with a tissue or paper towel. Sweat from soy candles does not affect the burn quality and generally the sweat drops will not show up again after your first burn.
For optimum performance of soy candles, please store in a cool area out of in-direct and direct sunlight. Also, it can be caused by the scent sweating or separating out of the soy candles. We have found that 100% soy wax does not mix well with high concentrations of pure essential oil. Therefore, scented soy candle jars are more likely to sweat when warmed during shipping. This is just the fragrance oils coming to the surface. Some soy candle manufacturers recommended that you blot the top with a Kleenex or paper towel to prevent spillage.
Why does my soy candle look frosty? Is it drying out?
No, your soy candle does not dry out. Frosting is a natural characteristic of soy. It is not a flaw. It is strictly unique to pure soy candles. Often times it is called the "bloom". Actually, many customers are concerned if there is no frosting on their soy candles. It is a way that a customer can tell if their candle is really made with pure, all-natural soy wax. It's part of the soy experience!
Frosting does not seem to affect the scent throw or the burning properties of the candle. You can safely burn a candle with a bloom without worry. Frosting is a particular crystal growth of vegetable oils. It will cause the candle to look dry, which is simply a characteristic of that crystal structure, but has nothing to do with the candle "drying out". To minimize frosting, try to keep your candle out of direct sunlight and florescent lighting. Even changes in the weather can cause additional frosting. It is almost impossible to stop the soy wax from booming.
Candle Burn Times
Burn times will always vary depending on the placement of your candle. Drafty areas will burn slightly quicker. Burn times will also vary depending on the height of your wick. The longer the wick, the quicker the candle will burn. You can extend your candles burn time by burning the candles long enough to allow the wax pool to reach the edge. If you do not allow them to burn all the way to the edge of the container when you first burn them, they will begin to tunnel down into the wax instead of melting all the way to the edges.
04 oz: 20-25 hours
06 oz: 30-35 hours
08 oz: 40-45 hours
16 oz: 50-55 hours
03 oz: 20-25
08 oz: 50-55 hours
09 oz: 60-65 hours
10 oz: 70-75 hours
11 oz: 75-80 hours
12 oz: 85-90 hours
16 oz: 105-110 hours
18 oz: 110-115 hours
24 oz: 165-170 hours
21 Tips for Candle Fire Safety
Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing
Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
Keep burning candles out of the reach of children and pets.
Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
Always use a candleholder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
Be sure the candleholder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.
Keep the wax pool free of wick trimmings, matches and debris at all times.
Always read and follow the manufacturer's use and safety instructions carefully.
Don't burn a candle longer than the manufacturer recommends.
Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
Always burn candles in a well-ventilated room. Don't burn too many candles in a small room or in a "tight" home where air exchange is limited.
Don't burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
Never touch or move a burning candle or container candle when the wax is liquid.
Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
Place burning candles at least three inches apart from one another. This helps ensure they don't melt one another, or create their own drafts to cause improper burning.
Use a snuffer to extinguish a candle. It's the safest way to prevent hot wax splatters.
Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.
Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.
The candle isn't burning properly. Cool, trim the wick, then check for drafts before relighting.
Never use a candle as a night light.